The BMW Certified Pre-Owned Program Overview
Every BMW is crafted to exceed the expectations of its first owner, and every owner thereafter.
The Certified Pre-Owned title is awarded only to those BMWs that meet our demanding standards and pass a meticulous certification process. Owners of certified BMWs receive comprehensive BMW Roadside Assistance and extensive protection benefits with our Certified Pre-Owned BMW Limited Warranty.
Certification
Not every BMW becomes a Certified Pre-Owned Vehicle. In fact, there's an entire certification process, including a rigorous inspection.
Warranty
With the BMW Certified Pre-Owned Warranty, you're covered for up to 6 years or 100,000 miles, whichever comes first.
BMW Roadside Assistance
Travel protection 24 hours a day, 365 days a year, at no additional cost to you - even if you're not driving your BMW.
What qualifies a BMW to become a Certified Pre-Owned BMW?
Only the best pre-owned BMWs qualify for the Certified Pre-Owned BMW Vehicle Program. To be eligible for enrollment in the Certified Pre-Owned Vehicle Program, a late-model vehicle must be in service for at least six months or have more than 6,000 miles but less than 60,000 miles on the odometer. They must pass an extensive examination - a thorough and rigorous inspection by BMW factory-trained technicians. They inspect the vehicle for safety, performance and wear. If something is not right, it is fixed. If it cannot be fixed, the car cannot become a Certified Pre-Owned BMW.
In short, we're picky. But when you see everything covered under our Protection Plan, you'll understand why.
Ask to see the Certified Pre-Owned Inspection Checklist. It is your assurance of the quality, reliability and overall pleasure BMW owners have come to expect.
Warranty
The Certified Pre-Owned BMW Warranty protects you against defects in materials or workmanship for a wide range of vehicle components. The Warranty is administered by BMW of North America, LLC, ensuring that covered repairs are performed by BMW-trained technicians using only genuine BMW replacement parts. And, since this is a BMW-backed program, you won't have to wait for a third-party adjuster to decide whether your repair is covered, Your BMW center can make the determination right on the spot.
Although the Certified Pre-Owned BMW Limited Warranty is extremely comprehensive, it is not an extension of the original 4-year/50,000 mile New BMW Vehicle Limited Warranty. The Certified Pre-Owned BMW Limited Warranty takes over when the BMW New Vehicle Limited Warranty expires, and the coverage it provides is somewhat different from the new car warranty.
In general : The Certified Pre-Owned BMW Limited Warranty is designed to protect owners from defects in materials and workmanship on covered parts and components. The broad coverage includes the parts and systems listed below except where specifically noted in the 'Not Covered' section of The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (available for examination at your BMW center)
- Engine
- Automatic/Manual Transmission
- Front Suspension
- Rear Suspension
- Steering
- Brakes
- ABS Brake System
- Electrical
- Air Conditioning/Heating System
- Cooling System
- Interior/Exterior
- Fuel System
- Final Drive Assembly, Propeller Shaft
Upkeep Items
Maintenance; engine, transmission, and body adjustments; wheel alignment, balancing or rotation; wiper blade inserts; engine drive belts; spark plugs; filters; fuses; all batteries; all hoses and clamps (except air conditioning and power steering); oils, lubricants, fluids, refrigerants and coolants (except as required in the course of a covered repair); brake pads and rotors; brake shoes and drums; manual transmission clutch assemblies; suspension dampers (shock absorbers/strut elements); exhaust systems; tires.
Wear and Tear
All wear and tear items as defined in The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (including all suspension parts and components).
Body and Interior
Paint; glass; headlamps; bulbs (except instrumentation); mirrors; lenses; body and chassis; body seals and gaskets; interior and exterior trim, moldings, and fasteners; upholstery, headliner, carpeting, floor and trunk mats; convertible top (all components except electronics); air or water leaks; wind or body noises; wheels; damage due to rust, corrosion, or contamination, except as covered by the BMW New Vehicle Rust and Corrosion Perforation Warranty.
Accessories
Radio/cassette player, telephone, navigation system, CD changer, or any components of those systems; non-original equipment parts, components or accessories.
Care for the BMW Driver.
BMW is dedicated to providing you with the most enjoyable and rewarding ownership experience possible, and that is why we have developed a program that provides you with outstanding travel protection 24 hours a day, 365 days a year. The BMW Roadside Assistance Program is designed to ensure your peace of mind while on the road. It is available in all 50 states plus Canada and Puerto Rico, at no additional cost to you.*
Even if someone else is driving your BMW, you're covered. To receive covered assistance in the event of a breakdown, you must simply contact BMW Roadside Assistance directly.
Coverage: New BMW's - 4 years/unlimited miles from the original in-service date. Certified Pre-Owned BMWs - 6 years/unlimited miles from the original in-service date.
Full details on BMW Roadside Assistance are provided in the Service and Warranty Booklet, which all purchasers of new BMW automobiles receive from BMW of North America, LLC after taking delivery. Owners of Certified Pre-Owned BMWs can find full details about BMW Roadside Assistance in their Consumer Information Statement, which was provided by their BMW center at the time of delivery.
The toll-free Roadside Assistance number is: 800-332-4BMW (800-332-4269)
*Subject to certain limitations and exclusions.
